CONDITIONS OF SALES

Special prices

  • children under 2 years old: free
  • possibiliy of ski rental: from 68€ for a stay of 6 days. Contact us !

Booking and payment:

  • For a reservation a deposit of 30% of the total amount.
  • The total amount of the stay and all benefits are to be paid at least a day before departure.
  • The reservation is definitive when we receive the deposit.
  • The payment can be made by credit card (visa, eurocard mastercard) by bank transfer or by cash.

cancellation:

Short Stay till 4 days

Booking are free cancelling till 7 days before the beginning of the stay. After the hotel keep the deposit.

Stay from 4 to 7 days or more

  •  Booking are voidable or alterable up to one month before  the  stay  , after this date, the hotel keeps the total amount of the deposit.
  • Before finalizing the booking and at least one month before the beginning of the stay, the client can suscribe to the cancellation option offered by the hotel for an amount of 2% of the total of the booking. This option allows the customer to cancel his booking  and to get the refund of the deposit whatever the date of the cancellation and the reason. (If you are interested in, please call the hotel)
  • If you leave the hotel earlier than the initial booking or all benefit are not taken by the choice of the guests, no refund will be given.

accommodation and luggage:

  • The rooms are at your disposal from 2.30pm the day of your arrival and have to be free at 9.30 am the day of departure.
  • The day of arrival and departure, a luggage room and showers are at your disposition.
  • It is absolutely forbidden to go upstair with ski and ski boots and sledge.

animals:

  • Dogs and cats are accepted  in the hotel : 12€/day  and 45€/week. But forbidden in the restaurant , in  the bar and in the swimming pool. You have to go out with your dog during  time to clean the room.
  • Thanks for telling us when you make a reservation.

services :

  • The hotel can offer you great prices on ski passes and on ski equipment rental. See Equipment rental and / or ski packages : SEE SERVICES

Mediation Tourism and Travel

  • After entering the service of the hotel Emeraude and failing a satisfactory answer, the customer can consult the tourism and travel mediator.
  • Adress and terms of referral on www.mtv.travel